Last Updated: March 22, 2026
These Terms of Service ("Terms") govern access to and use of the Havyn platform and related services available at https://havynhq.com and https://app.havynhq.com (collectively, the "Service").
The Service is operated by Havyn Technologies LLC, doing business as "Havyn."
By creating an account, accessing the platform, or using the Service, you agree to these Terms.
You must be at least 18 years old to use the Service.
By using the Service, you represent that you have the legal capacity and authority to enter into these Terms.
Havyn provides software tools designed to help real estate investors and property owners organize and analyze real estate investment data and manage certain operational aspects of rental properties.
Platform features may include:
Havyn is a software platform that facilitates these functions but does not act as a property manager, landlord, broker, escrow agent, financial advisor, attorney, or investment advisor.
Property owners and users remain solely responsible for property management decisions, tenant relationships, compliance with housing laws, and financial obligations.
Users must create an account to access certain features of the Service.
Users are responsible for maintaining the confidentiality of their login credentials.
Users are responsible for all activity that occurs under their account.
Havyn is not responsible for losses resulting from unauthorized access caused by compromised credentials.
The Service may allow property owners to provide tenants with access to a tenant portal for purposes such as:
Havyn provides the tenant portal solely as a software interface.
Havyn does not participate in landlord-tenant relationships, lease enforcement, rent disputes, eviction processes, or housing decisions.
All legal responsibilities related to landlord-tenant relationships remain with the property owner or manager.
The Service may allow tenants to submit rent payments through the platform.
Payments may be processed through third-party payment processors, which may include Stripe, Inc. or alternative payment processing providers. The specific payment processor used may change at any time without prior notice. All payment processing services are provided by the applicable third-party payment provider whose terms and policies apply.
Havyn does not hold funds, operate as a financial institution, or act as a money transmitter.
Havyn is not responsible for payment failures, processing delays, chargebacks, bank errors, or payment disputes.
Property owners are responsible for verifying payments and maintaining their own accounting records.
The Service may allow tenants to submit maintenance requests or work orders through the tenant portal.
These submissions are informational only and are transmitted to the property owner or manager.
Havyn does not schedule repairs, manage vendors, or guarantee maintenance outcomes.
Property owners are solely responsible for responding to and resolving maintenance requests.
Users may upload documents and files including but not limited to:
Users retain ownership of all uploaded documents and data ("User Content").
By uploading User Content, users grant Havyn a limited, non-exclusive license to store, process, analyze, display, and transmit such content solely for operating and improving the Service.
Users represent that they have the necessary rights to upload the content.
Users are solely responsible for the legality, ownership, and accuracy of all uploaded content.
Havyn does not verify the authenticity or legality of uploaded documents.
Havyn provides financial analytics tools for informational purposes only.
The Service may generate calculations including:
These calculations depend on user input and third-party data sources.
Havyn makes no guarantees regarding the accuracy or reliability of these calculations.
Users must independently verify all financial information before making investment decisions.
Any analytics, reports, projections, or models generated by the Service are provided solely as informational tools.
Havyn does not act as an investment advisor or financial advisor.
Users may not rely on the Service as the sole basis for investment decisions or fundraising activities.
Users should consult qualified professionals before making investment decisions.
The Service may integrate with third-party services including property data providers, payment processors, and analytics platforms.
Havyn does not control these services and does not guarantee their accuracy, reliability, or availability.
Users agree not to:
Havyn reserves the right to suspend accounts that violate these Terms.
Certain features require a paid subscription.
Subscriptions are billed on a recurring basis and automatically renew unless cancelled.
Payments are processed through third-party payment processors, which may include Stripe, Inc. or alternative providers.
By purchasing a subscription, users authorize recurring charges to their payment method.
Users may cancel subscriptions at any time through their account settings. Cancellation takes effect at the end of the current billing period.
30-Day Money-Back Guarantee: New subscribers may request a full refund of their first paid subscription payment by emailing legal@havynhq.com within 30 days of their initial purchase. This guarantee applies to a customer's first paid subscription only and does not apply to renewals, plan upgrades, add-ons, or any account that has previously received a refund under this guarantee. When a refund is issued, the subscription is cancelled and the account is closed to paid features.
Except as provided under the 30-Day Money-Back Guarantee above, all sales are final. Havyn does not otherwise offer refunds, credits, or pro-rated adjustments for any subscription fees, including partial billing periods, plan downgrades, or account cancellations. See our Subscription and Billing Terms for details.
Havyn does not guarantee uninterrupted access to the Service.
The platform may experience downtime due to maintenance or technical issues.
To the maximum extent permitted by law, Havyn shall not be liable for:
Total liability shall not exceed the amount paid by the user to Havyn during the twelve months preceding the claim.
Users agree to indemnify and hold harmless Havyn Technologies LLC from claims arising from:
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
Informal Resolution: Before initiating arbitration, you agree to contact Havyn at legal@havynhq.com and provide a written description of the dispute. The parties will attempt to resolve the dispute informally for 30 days.
Binding Arbitration: If informal resolution fails, all disputes arising from or relating to these Terms or the Service shall be resolved through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration shall take place in Ohio or by video conference. The arbitrator's decision shall be final and binding.
Arbitration Fees: For claims under $10,000, Havyn will pay all AAA filing and arbitration fees unless the arbitrator finds your claim frivolous.
Class Action Waiver: You waive the right to participate in class action lawsuits or class-wide arbitration. All claims must be brought individually.
Opt-Out: You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing legal@havynhq.com with the subject line "Arbitration Opt-Out." Opting out does not affect any other provision of these Terms.
Havyn may update these Terms periodically. For material changes, Havyn will make reasonable efforts to notify users by email to their registered address or by prominent notice within the platform prior to the change taking effect. Continued use of the Service after the effective date of any update constitutes acceptance of the revised Terms.
These Terms shall be governed by the laws of the State of Ohio and the United States, without regard to conflict of law principles. Any disputes not subject to arbitration shall be resolved exclusively in the state or federal courts located in Ohio.
Your use of AI-powered features including document parsing constitutes acceptance of the AI and Automation Disclosure available at havynhq.com/ai-disclosure. By uploading documents for AI processing you consent to transmission of document content to third-party AI providers as described in that disclosure.
Users retain ownership of their uploaded documents and personal data as described in these Terms. However, Havyn Technologies LLC owns all rights, title, and interest in and to: (a) the Havyn platform, software, code, and technology; (b) all aggregated, anonymized, or derived data generated from platform usage, including usage patterns, feature engagement, performance metrics, and behavioral analytics that do not identify any individual user; (c) all platform-generated outputs, models, and analytics not directly constituting user-uploaded content; and (d) all intellectual property associated with the Service.
Havyn may use aggregated and anonymized data for any business purpose including product improvement, analytics, benchmarking, and business transfers, without restriction.
Havyn Technologies LLC may assign, transfer, or delegate these Terms or any rights or obligations hereunder, in whole or in part, to any successor entity, acquirer, or affiliate, including in connection with a merger, acquisition, asset sale, or reorganization, without notice or consent from users. Users may not assign their rights or obligations under these Terms without prior written consent from Havyn. These Terms shall be binding on and inure to the benefit of any permitted successors and assigns.
Havyn Technologies LLC
