Privacy Policy

    Last Updated: September 29, 2026

    Havyn Technologies LLC operates the Havyn platform at havynhq.com and app.havynhq.com.

    Information We Collect

    Account Information

    • name
    • email address

    Portfolio Data

    • property addresses
    • financial metrics
    • rental income
    • expenses

    Uploaded Documents

    Files you upload for storage and analysis, which may contain personally identifiable information or sensitive financial data.

    Usage Data

    • IP address
    • device information
    • browser type

    How We Use Information

    • operate the platform
    • generate analytics
    • improve product features
    • provide support
    • send marketing communications

    Marketing & Advertising

    Havyn may use cookies, tracking pixels, and analytics tools for:

    • analytics
    • performance monitoring
    • advertising campaigns
    • remarketing

    Checkout Follow-Up

    If you enter your email address at checkout and agree to receive updates, but do not complete your purchase, we may send you a limited number of emails reminding you about your checkout, including a link to resume it. Your email and consent choice are collected by our payment processor (Stripe) at checkout and shared with us for this purpose. You can decline by unchecking the updates box at checkout, or unsubscribe from any email we send.

    Users may opt out of marketing emails at any time.

    Data Sharing

    Havyn does not sell personal data.

    Information may be shared with third-party service providers including payment processors and analytics providers.

    We may also disclose or transfer information, including personal data, in connection with a merger, acquisition, asset sale, reorganization, or transfer of all or a portion of our business or assets to a successor entity, or when required by law, subpoena, court order, or governmental request. In the case of a business transfer, the successor entity will be bound by this Privacy Policy or users will be notified of material changes.

    AI Processing and Third-Party Services

    When you use AI-powered features such as document parsing, the content of your uploaded documents is transmitted to third-party AI providers for processing. This may include sensitive financial information such as property addresses, purchase prices, loan amounts, tenant names, and income figures.

    Third-party service providers who may receive or process your data include providers in the following categories. The specific provider in each category may change at any time without prior notice as Havyn updates or substitutes services:

    • AI and machine learning providers (which may include Google Gemini, OpenAI, Anthropic, Amazon Bedrock, or other large language model providers) — document parsing and AI features
    • Payment processing providers (which may include Stripe, Inc. or alternative providers) — subscription billing and rent payment processing
    • Database and file storage infrastructure providers (which may include Supabase or alternative providers) — data storage and file management
    • Application hosting and deployment providers (which may include Lovable, Vercel, AWS, or alternative providers) — platform hosting and delivery
    • Email delivery providers (which may include SendGrid, Resend, Postmark, or alternative providers) — transactional and automated email delivery
    • Analytics and monitoring providers — platform performance and usage analytics

    Each provider has its own privacy policy governing their handling of your data. Havyn will update this policy when material changes to data sharing practices occur.

    Tenant Data

    If you use Havyn to manage rental properties, you may submit personal information about your tenants including names, email addresses, phone numbers, and payment information. As a property owner or manager, you are the data controller for your tenants' personal information. You are responsible for ensuring you have the legal basis to submit and process tenant data within the platform and for notifying tenants appropriately.

    Havyn processes tenant data solely as a data processor on your behalf for the purpose of operating the platform features you use.

    California Privacy Rights (CCPA)

    If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

    Right to Know: You have the right to request information about the categories and specific pieces of personal information we collect about you, the sources from which we collect it, and the purposes for which we use it.

    Right to Delete: You have the right to request deletion of personal information we have collected about you, subject to certain exceptions.

    Right to Opt Out of Sale: Havyn does not sell your personal information to third parties.

    Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

    To submit a California privacy rights request, contact us at privacy@havynhq.com. We will respond within 45 days of receiving a verifiable consumer request.

    Nevada Privacy Rights

    Nevada residents may opt out of the sale of their personal information. Havyn does not sell personal information. For questions, contact privacy@havynhq.com.

    Additional State Privacy Rights

    Residents of certain U.S. states have additional privacy rights under their respective state laws, including Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Texas (TDPSA), and other states with comprehensive privacy legislation. These rights may include the right to access, correct, delete, or obtain a copy of your personal data, and the right to opt out of certain processing activities.

    Havyn does not sell personal information and does not engage in targeted advertising using your personal data. To submit a privacy rights request under any applicable state law, contact us at privacy@havynhq.com. We will respond within the timeframe required by applicable law.

    Data Retention

    We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data by contacting us.

    Security

    Havyn implements reasonable security practices but cannot guarantee absolute security.

    Children's Privacy

    The Service is not intended for individuals under the age of 18. We do not knowingly collect information from minors.

    Changes to This Policy

    We may update this Privacy Policy at any time. For material changes, Havyn will make reasonable efforts to notify users by email to their registered address or by prominent notice within the platform. Continued use of the Service after the effective date constitutes acceptance of the revised policy.

    Contact

    privacy@havynhq.com